Shipping policy
Overview
This Shipping & Delivery Policy outlines the terms and conditions related to the physical delivery of items ordered from Brooklyn Pizzeria, covering the process from order confirmation to delivery.
All orders are processed within the timeframe mentioned at checkout, after receiving your order confirmation and successful completion of payment.
You will also receive a notification once your order is dispatched for delivery.
Eligibility
This policy applies to specific products on our menu that are eligible for physical delivery.
Shipping Regions
This policy is applicable for all Brooklyn Pizzeria.
Delivery Timeframes
Our average delivery time is 30–60 minutes from the moment you place your order.
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Estimated and actual delivery times may vary depending on location, traffic, weather, and other unforeseen circumstances.
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Delays may occur during peak hours or due to high order volumes.
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Tracking information is available once your order has been picked up for delivery.
Order Confirmation
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Orders are confirmed only upon successful payment and submission of accurate delivery details.
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Customers must provide the correct delivery address along with a nearby landmark to ensure timely delivery.
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A confirmation message will be sent once your order is successfully placed.
Pizza Size Disclaimer
All pizza sizes mentioned on our menu are measured in inches and are approximate.
Since each pizza is handcrafted and baked fresh, slight variations in size may occur. By placing an order, you acknowledge and accept this variance.
Returns & Refunds
If an item is delivered in a damaged condition, our Refund & Return Policy will apply. Associated conditions and processes will be communicated clearly in such cases.
Customer Support
For any issues related to delivery, you can reach out to our customer support team.
This policy may be updated periodically, and the most recent version will always be available on our website.
Changes to the Policy
Brooklyn Pizzeria reserves the right to modify this policy at any time. Customers will be notified of any major updates.